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Frequently Asked Questions

We want you to have the easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, returns, and more.

How much do you charge for shipping?

A minimalistic standard charge is applicable. However we offer free shipping to USA customers in certain period which will be visible on the product page.We provide shipping to over 200 countries around the world*
*with some exceptions

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days. But sometimes tracking might not available if free shipping applies. In this case, please contact us at support@skymaxx.store

Can I cancel my order?

You can change or cancel your order within 12 hours. Please contact us at support@skymaxx.store

Why skymaxx.store?

Uncompromised Quality
Experience enduring elegance and durability with our premium collection
Curated Selection
Discover exceptional products for your refined lifestyle in our handpicked collection
Exclusive Deals
Access special savings on luxurious items, elevating your experience for less
BUY IN BULK & SAVE ON BULK
MONEY BACK GUARANTEE
AVAILABLE CUSTOMER SERVICE
PAYMENT IN 3X
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