We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
How Do We Ship Packages?
Shipping Location |
Shipping Method |
Estimated Shipping Time |
From Our China Warehouse |
ePacket or EMS (depending on size/weight) |
10-30 Business Days |
From Our US Warehouse |
USPS |
5-20 Business Days |
Do We Ship Worldwide? ✈️
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
Shipping Cost 💲
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
What About Customs Fees? 🛃
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
How Long Does Shipping Take? ⏱️
Shipping time varies by destination and warehouse location. These are our estimates:
Please note that during high demand season the estimated delivery time may increase.
Location |
Estimated Shipping Time |
United States |
5-20 Business Days |
Canada & Europe |
5-20 Business Days |
Australia & New Zealand |
5-25 Business Days |
Central & South America |
5-25 Business Days |
Asia |
5-20 Business Days |
Africa |
5-25 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Do We Provide Tracking Information? 📦
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
My Tracking Says “No Information Available”. What Should I Do? ❓
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
Will My Items Be Sent in One Package? 📦➡️📦
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
Other Shipping Questions? 📬
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Installation & Assembly Not Included 🔧
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Why Shop with Us? 💡
- Fast & Reliable Shipping: We ensure timely deliveries with clear tracking updates.
- Wide Global Reach: No matter where you are, we deliver to over 200 countries.
- Promotions for Free Shipping: Keep an eye out for special free shipping periods that will be clearly noted on product pages.
- Customer Support: Our team is always here to assist you with any questions or concerns.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
Absolutely fantastic! I came across videos showcasing the craftsmanship behind these cups, and it immediately piqued my interest. While I'm not usually a collector of pottery items, the artistry in these pieces was too captivating to resist. I initially bought two Golden Peacock cups and was so impressed that I ordered two more in different varieties. In today's world of mass-produced goods, finding something handmade that embodies tradition and excellence is truly refreshing. There's even a delightful ritual associated with using these cups, which adds to their appeal. I'm thrilled to have discovered these, and I definitely plan on making more orders in the future!
I've yearned for one of these for years and finally decided to treat myself during the seasonal sale. I'm tempted to start a small collection because it's truly worth it. The craftsmanship is beyond belief.
This item's beauty is indescribable; photos don't do it justice. The craftsmanship is exceptional, and I highly recommend it. Thumbs up! I'll definitely be adding more to my collection.
I've been admiring these beautiful pieces for quite some time and finally decided to make the purchase. I'm delighted with my acquisitions and eagerly anticipate expanding my collection.
I'm thoroughly impressed with my order. Ordering was a breeze, they arrived promptly, and they are exceptionally beautiful. Sipping tea from these cups is a delightful experience. I foresee doing more Christmas shopping here.
I was pleasantly surprised when my FedEx delivery arrived just one day after I placed my order. Opening the box, I found a red box inside which held the cup, securely sealed. The investment is well worth it because once you have one of these cups, your tea-drinking experience will never be the same. I'm a dedicated tea drinker, and this cup has elevated my enjoyment.
My granddaughter adores unique tea cups, and she fell in love with this one.
I purchased six beautiful cups as holiday presents for my colleagues, and I couldn't be happier with the craftsmanship, quality, and presentation. I'll definitely be buying more as gifts and to start my own collection.
These tea cups were a Christmas present for me, and they are absolutely exquisite. Their delicate design, with the silver flowers at the bottom, adds a unique touch. I adore them!
Absolutely breathtaking! I think I'll have to get one without the flower design as well!
Simply stunning! They're almost too beautiful to use.
I'm delighted with my purchase, and I'm sure my daughter will be too when she sees this tea cup. I can't wait for her to receive it!
We ordered two tea cups, and we're absolutely in love with them. We were expecting them to be a bit larger, but they're still a charming size.
I originally purchased this as a gift for my best friend, but I'm absolutely awestruck by its beauty. I spent a considerable amount of time examining photos of this cup, as well as many others, and I always wondered if those images did justice to the actual product. The truth is, they don't - no photograph can capture the true splendor of these cups as well as seeing them in person.
These cups are truly beautiful. I would have been even happier if the colors were as vibrant as they appear on the website, but they are still very attractive. We'll have to see what the recipients think.
I've been using this cup nearly every day for the past year, and I'm just as enchanted by it now as I was when I first received it. It's incredibly stunning. This cup is fully vitrified and won't impart the same taste-enhancing qualities as unsealed Jianzhan cups, so if you prefer a more neutral taste, this is an excellent choice. The craftsmanship is exceptional - this cup is flawless, as are all the cups I've acquired from Tenmokus so far. It's worth mentioning that tea oils gradually coat the surface of the silver lotus blossom, giving it a beautifully rich golden hue over time. Cleaning this cup has never been an issue - the lotus blossom rarely traps tiny tea particles underneath, and when it does, they are easily rinsed away with cold water
Surprisingly, the blossom inside the cup is a three-dimensional piece! I'm rating it four stars because the blues, particularly on the outside of the cup, are not as vibrant as shown online. Still, I love that blossom!
These cups are stunning and will make a wonderful gift for a friend. They're truly works of art, and the packaging is lovely as well. It's a truly special gift.
This may very well be the most beautiful item in my possession. I am thrilled with my purchase. The quality and craftsmanship are truly spectacular, and even the shipping box is exquisite. You've gained a lifelong customer!
This cup is the latest addition to my small collection, and it never ceases to amaze me how precious each tea bowl is. The attention to detail is truly outstanding! I can't bring myself to drink from them; every cup I hold in my hand is a marvel of craftsmanship.
I kept telling myself I should stop buying these, but they are just too irresistible. When I saw this one being advertised, I finally gave in and bought "just one more." I'm glad I did because it might just be my favorite now. It's extraordinarily beautiful.
Absolutely wonderful. This is my second purchase after sadly breaking my first one. I love both designs - it's so hard to choose! Beautifully crafted.
Choosing my favorite was a tough decision! It arrived incredibly fast and is absolutely delightful. I'm buying another cup to start my collection. If you're hesitating, don't be! You won't regret it! It's worth every penny.
These cups are truly astonishing. I initially thought the water lily at the bottom of the cup was a 3D painting, but it's actually a delicately embossed water lily.
I received this gorgeous teacup a week ahead of the estimated delivery date, even though it was being shipped all the way to Australia. I also purchased the matching teapot, which is equally adorable. I'm absolutely in love with them!