We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
| Shipping Location | Shipping Method | Estimated Shipping Time |
|---|---|---|
| From Our China Warehouse | ePacket or EMS (depending on size/weight) | 10-30 Business Days |
| From Our US Warehouse | USPS | 10-30 Business Days |
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
Shipping times vary by location, and we aim to get your products to you as quickly as possible. Here are our estimated shipping times for different regions:
| Location | Estimated Shipping Time |
|---|---|
| United States | 10-30 Business Days |
| Canada & Europe | 10-30 Business Days |
| Australia & New Zealand | 10-30 Business Days |
| Central & South America | 15-30 Business Days |
| Asia | 10-20 Business Days |
| Africa | 15-45 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
Top picks just for you
My main watch needed to go in for an overhaul, so I needed a watch to wear for a few weeks. This one is so nice that I am putting off my old watch for service! It’s so pretty and easy to wear, and the face is easy to read! I love the sky blue face and baby blue band, neutral but not boring. The slim leather band is comfortable and doesn’t feel heavy or sweaty like wider bands can feel on me. Even my watch snob husband said he loves it on me! Be aware it does tick, if that kind of thing bothers you. So happy with this purchase
I absolutely LOVE this watch! It is so simple but cute and it goes with a lot of outfits. For $6.99, I think this is a good value. I did notice that when trying to set the time, the minute hand would fall a little like it was weak. I did get it to the right place and after setting it I've had no problems. If you're using this watch as a fashion statement, go for it! If you're using it as a fashion statement and for time purposes, go for it!
I ordered this watch not expecting to be blown away because of the price. Boy, was I wrong! This watch was packaged very well and came delivered fully intact. I immediately put on the watch as soon as I opened it up, it fits comfortably and the band isn’t too small, which I was a little concerned about. Great buy, especially for the price!
I'm actually surprised at how much I love this watch. I figured the price would mean it would look cheaper and feel cheaper but the packaging was really cute and the band shade of blue was exactly what I wanted. The face size is comfortable for my wrist and I have relatively smaller wrists.
I am so happy with this watch. It looks very nice and feels very nice on my wrist. It is also fairly lightweight, so if you're looking for a watch that's not very bulky then this is a good pick. I would suggest measuring your wrist before purchasing. I did not and I'm cutting it close.
I have been looking for a blue watch forever. I'm so happy that I have stumbled upon this watch! I love it, it's the perfect color. The face is large enough that I can actually see it, but the band is thin (and fits my skinny wrist)! So it looks very feminine. Love love love it!
This is a beautiful watch for the price! It comes exactly as pictured, and it was even set to the correct time zone when I opened it (likely a coincidence, but I was pleasantly surprised).
Very cute watch. I wanted something cute and elegant because my Apple Watch doesn’t go well when I dress up and it was perfect!
I am in love. This is exactly what I wanted and was searching for. Great price, fast shipping, nice packaging.
I love this watch! I wanted something that looked professional enough for work and this is beautiful.
Very cute and elegant looking. It’s lightweight also.
Very nice watch for an inexpensive price.
It’s so cute, but it ticks loudly