We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
| Shipping Location | Shipping Method | Estimated Shipping Time |
|---|---|---|
| From Our China Warehouse | ePacket or EMS (depending on size/weight) | 10-30 Business Days |
| From Our US Warehouse | USPS | 10-30 Business Days |
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
Shipping times vary by location, and we aim to get your products to you as quickly as possible. Here are our estimated shipping times for different regions:
| Location | Estimated Shipping Time |
|---|---|
| United States | 10-30 Business Days |
| Canada & Europe | 10-30 Business Days |
| Australia & New Zealand | 10-30 Business Days |
| Central & South America | 15-30 Business Days |
| Asia | 10-20 Business Days |
| Africa | 15-45 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
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I like how it makes the page glow instead of having a hanging light above your book which is more noticeable in a room you wish to keep dark where others might be sleeping. A couple of things I was curious about... First, off I thought I might be able to place the panel behind the page I was reading so that it would glow thru essentially, but that did not work the best. You really need to place the panel ON TOP of the page you’re reading. But the good thing is you really don’t need to flip the panel from left to the right page, I found that keeping the panel on the right side it would still provide sufficient lighting to the left side. So you don’t have to move the panel as much. And for larger books, the panel may not cover the entire page but the lighting fans out so it will adequately illuminate the entire page so I found the size of the panel to be just fine. I really like this light :)
This is a fantastic light wedge all the little features add up a well thought out useful product for reading paperback books in low light or in bed. I sustained a neck injury in a car accident and could no longer read in bed at night. This light wedge enabled me is to sit in bed In the proper position for my neck. It's rechargeable ( I still added batteries); has a clip you more to the top of the light bar to stabilize the light on the book, has several levels of light to chose from, and a hand/ thumb holding area at the bottom of the device. It takes a little learning curve to get used to turning the pages and moving the light wedge. I hope they make a larger model for books bigger than a paperback.
I used this during evening services in Christian Orthodox Lent when everything is dark except for a few candles near the icons at the front. It seemed to compare in output to the several Kindles I saw near me. I love how the whole page is lit rather than having to adjust a clip-on. Much less distracting to others than a standard book light. Also, easier to handle when turning pages than unclipping a book light. (I've dropped many a book light.)
My favorite book light! Three brightness settings, easy to hold with a thumb grip. Very neat that it comes in its own soft bag - I keep the charging cable in their as well as the light so my cats won't step on it during the day. It I a smaller light, which I knew based on product dimensions, but I read a large paperback edition of War and Peace and the book light definitely illuminates enough for large books. The clip that attaches to the top helps make it more hands-free if needed.
The light is good. One can adjust it to be very bright or low light. The magnifying is minimal when holding the device near the page, or great when holding it farther above the print. The only negative is that one must hold the magnifier. Holding the book, magazine or newspaper with one hand and the magnifier with the other makes ones' hand, arm and even shoulder tired. But I can think of no way to remedy this. I read sitting in an easy chair or in bed. If sitting at a table perhaps one could prop the magnifier above the page, but sitting at a table is not a comfortable, restful place to relax and read. All considerations, the device is wonderful!
I love this thing. Works great, bright light, holds a charge good long time, the choice of brightness settings is pretty nice, as is the little sleeve/bag it comes with. Fits mass-market paperbacks just about perfectly, my only complaint is that I can't find a bigger version for my bigger books. I can still use this one on them, but not nearly as comfortable. Apart from that, great purchase.
Perfect! Gives off a LITTLE bit of a glow around the edges, but otherwise, it's perfectly convenient and doesn't keep my fiancee up at all. It's easy to use, too.
I had one of those reading light that fliped up like a lamp and used the button batteries. Well, that was a pain to get the page illuminated correctly and to install the batteries when they went dead. But this one illuminates the pages uniformly and you don't have to worry about changing the batteries because you can charge it with its micro USB socket.
I just got my order, have it between my paperback book, and love it! Plus only three AAA batteries! They also threw in a cloth case for free!
I like it. You can adjust the light level; it lasts a long time before needing to charge it. It took a little getting used to as far as moving it from page to page, but I like it better than any I've used.
I got this for my husband who likes to read if he wakes up in the night, but doesn't want to turn on the light and disturb me. He uses it often and is very pleased with it.
This perfectly met the needs of my husband who prefers to hold a book rather than a e-book!
Nice size, works great. I take it in my purse everywhere and need to get a second to keep by my bedside.
I absolutely love this light. So glad I bought it. Definitely better than those clip-on lights!
Perfect replacement for my old one that got scratched up with use. This one is better and provides choices.
Excellent! Arrived on time as promised. Better than the book light it replaced. Recommend it to everyone. Don't wait, get one now!
Very cool gadget for the night reading. Light is quite strong, but it doesn`t blind my eyes. Very convenient to use! Highly recommend!
The item works perfectly, but the plastic is really scratched
I`m this fan of reading, it`s a gadget for me! I love this device, now I can read lying in bed and not spoil my eyes!
I thought the panel would be bigger, but I’m happy it’s on the smaller side and handy. I had to insert batteries. Works perfectly!
The parcel came well packed and in perfect condition. Thank you. It`s a gift for my sister, she loves reading!
Plastic screen, odorless, batteries need to be bought separately. Convenient for reading. I`m fully satisfied with this purchase!
Great for reading at night - even if the hubby doesn't love the extra light in the room :) 3 brightness settings are nice.
Good illumination. Delivery was fast. Thank you!
Spectacular! It's going super good!!! I'm delighted!