We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
Top picks just for you
The battery lasts a long time. I haven't had an issue with it dying on me yet. The battery inside looks like a cellphone battery, and it's behind a little hatch that is easily popped open, so in the event it needs to be replaced, you actually can extend the life of the product. I appreciate it very much. Would buy it again, but I don't think I'll have to.
I got this so I didn't have to keep getting up in between episodes of a show while using my laptop on my TV. Lazy? Yes. This gadget? A new necessity and I can't believe I lived without one. The light is super helpful and it's small but not too small you can't type comfortably. Sleep works great to conserve the charge. Freakin awesome!
Because of the low cost, light weight, and materials I was worried that it was cheap junk that wouldn't work properly or would break shortly after getting it. But I've had a very good experience with it! Range is good, rechargeable battery lasts a decent amount of time between charges, and it functions very well overall. Good buy.
This little guy is perfect! With 2 children, I have a dedicated computer that only plays their movies 24/7. With this keyboard, I can turn it off, put it on a shelf, and grab it when needed! These things are also perfect for any technician! Throw it in your bag, and you always have a known good keyboard and mouse at the ready!
I use it to control my computer from a distance and find it very ergonomic for typing and pausing or playing videos and movies. I don't have to be hunched over my tiny laptop keyboard, so I can sit up straight or recline while typing. It's just a really useful, lightweight gadget.
I was pleasantly surprised with this unit. I have bought several of these mini keyboards but this particular one is the best I've bought so far. It just simply works better. It also doesn't feel cheap like the others. Well pleased with this product for the price.
For the most part, the qwerty keyboard keys work fine for the letters, but all the numbers and symbols are too heavily mixed around for me to keep track of which key is actually assigned to which symbol.
I lay in bed at night and often watch my laptop. Either on the nightstand or plugged into the TV. This little keyboard is exactly what I was looking for. Small yet effective. Good quality for the money.
Loved at first, now not so great. Little keys not working right. Like if I push just a tiny bit hard gives me several. If I try to push lighter I get nothing. Sorry to say I am disappointed
The positive notes: the buttons function properly, it has a good handle and feels. The negative notes: a few buttons layout may be confusing for some.
I bought this wireless keyboard for my Android TV Box. Works great. I highly recommend this product. Best purchase I made this year.
The touchpad is sensitive but not overly so. Buttons are very responsive and the range is excellent. Great keyboard for the price.
I'm in love with this keyboard! Works flawlessly on Mac and windows. Have had no issues using it and it's size is perfect!
Everything about this device is amazing, it’s small but functional, and super light weight with long battery life.
This is great for the price. I don't use it a lot but it keeps charge for a long time. Works great with firecube.
Plugged directly into the USB port on the back of my LG TV and doesn't run all functionality
Great bargain for the price. Works very smoothly and the keyboard is very responsive.
Touchpad has a tendency to freak out and act like a mouse on a shiny surface sometimes.
It was bought to use with my smart tv and I can say nothing bad about it. I love it!
Works great! Really lightweight and easy to use. I use it with my XBOX one.
I got it to replace my Sony Smart TV remote and it works perfectly.
Smaller than I expected, but it serves its purpose.
So easy to set up, even a 3 year old could do it.
Works as described and even better.
A+ Perfect