We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
Top picks just for you
I like this ring so much that I bought two more to give as gifts. No higher praise. It is really, really beautiful. Saw one like it on the Bold and Beautiful and was happy to find one like this here. Not "pure" gold, but a beautiful ring and looks great on my ugly hands.
The ring is exactly as pictured and exactly what I expected to get when I ordered it. I love that it can be adjusted a little bit, makes for the perfect fit. Thank you for making beautiful jewelry at an affordable price.
I love this ring! It takes a little adjusting to make it comfortable on your finger but after you adjust correctly, it's comfortable. The value of the ring is nicer than I expected and I keep getting compliments on my ring with 3 people saying they loved how thick it is! Great buy!
This ring is great! An inexpensive piece that looks great with my other gold jewelry. Love that you can adjust it, as buying a ring size online is not easy. The gold is a perfect real gold color, and doesn't look cheap. Also very comfortable!
I absolutely love this ring. I ordered it for summer because I love tanning naturally, and wanted to see the difference between before vs after. The ring is smooth on your fingers and doesn't feel constricting. I love the wide band and the smooth shiny gloss it has.
This ring feels good quality - definitely a staple piece. Not the most comfortable but not uncomfortable either. It would be nicer if it didn't have the 'one size' factor where it can open up because that can pinch a little even when you open it, but it's worth it.
I love it! This is exactly the bold statement ring I’ve been looking for. Nice and polished, not too thick where it gets hot on your finger either. Definitely a nice addition to your wardrobe!
I love love this ring, you really have to care for it and not get it wet at all but it’s great
Perfect for a cheap little ring. I haven't taken it off yet b/c it is flat and doesn't get in the way. I can't even feel that it is on and I NEVER wear any jewelry. It serves the purpose for what I wanted.
Love this ring! I wear it on my middle finger but it's easily adjustable to fit pretty much any size. Definitely worth the price! And I get compliments every time I wear it.
Love the look, I wear it all the time. Surprisingly still "gold" despite not being gold.
I love this ring! It's simple, minimalist, well-made, lightweight and comfortable. Easily adjustable. High shine. I've received so many compliments.
Cute. Just wish I got it in a larger size
Fits super easy! So far no green finger or tarnish, it’s been a couple days now, hopefully it stays that way.
This ring is exactly what I expected. I love it. Stylish, modern, matches every outfit
Fits like a glove and easily adjusts if need be. I can barely even notice I’m wearing it.