We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
Top picks just for you
This is an awesome watch. Obviously a great value for the money. Super easy to adjust and really comfortable. I have already had a lot of compliments. This watch would definitely make a great gift, too. It does not feel cheap in any way. Feels like an expensive watch. If you’re giving it as a gift it comes in a beautiful box, very nicely packaged. Great purchase!
Great product! Always wanted a watch that would add a little style to my dress for every day and this was that watch. I didn't spend a fortune and it looks great! All of it is metal and it looks and feels like a $1000 watch.
This watch is really nice. The band is adjustable so it fits any sizes. It keeps time like it is supposed to be. I’m so glad I purchased this watch. It is a perfect accessory for the people who don't want to spend a lot on the big brand jewelry, it's a bargain price but doesn't look cheap. thumbs up.
The design is very good and minimalist. The markings are very clear and the materials look very quality. The leather band feels nice and smells really good when you first get it (smell wears off after a few days). It doesn't slip down your wrist like some other watches do.
Beautiful, elegant, classy and sturdy. I get compliments on this watch almost every day. I never tell anyone how much I really paid for it, they wouldn’t believe me anyway! LOL I challenge anyone to find a better watch for this price. I can’t recommend this timepiece highly enough!👍🏽
It’s a really nice watch visually. It’s a nice statement piece, it’s easy to read, and overall looks stunning. I bought it for my boyfriend as a present and he loves the look as well.
I wear this watch for my everyday timepiece. Looks good with khakis and a golf shirt. Simple to read along with a clean face, make it a great choice for casual wear. Not my most expensive timepiece by any means. Just a nice watch and nice price with a leather band.
This is a nice watch. It's a pretty big face but it doesn't feel like a massive watch because it is so thin.
If you are looking for something different in a watch, this is it! The color is eye-catching and beautiful, you're certain to get lots of compliments on this one. Goes great with jeans, or dress pants, great value for the money.
Beautiful watch. I bought this for my boyfriend and he loves it. It lays pretty flat to the wrist, which is nice for wearing long sleeve shirts, and etc.
I got this for my guy for Christmas because he needed a “dress watch” for work functions and such and he loves it. It looks awesome! The only thing that he doesn't like is that the dial sometimes bothers his wrist. It works great and it looks classy!
I'm 5ft 5inches with a slim wrist and this watch fits me perfectly. I've been wearing this watch for a little over a month now and I've received a lot of compliments.
Would give it 5 stars, but it is more lightweight than I was expecting
The watch looks exactly like the picture. Nice designed, interesting color. It looks elegant.
The watch itself is a beauty and is true to the watch displayed in the picture. If anything it looks even classier in person.
I bought this to match my brown dress shoes for weddings and such. The bank online looks a lot lighter than it is in person. Was disappointed, it really doesn’t match the shoes. Still a nice watch. Just don’t be fooled by the color of the band in the photo.
Very basic watch. Just bought it for style to match with a gold chain and an array of blue toned outfits.
I bought this watch for my fiancé as a birthday present and he loves it! He wears it both to work and casually so it is something you can dress up or down depending on the occasion.
Really love how light and slim this watch is. Pretty stylish and definitely worth the price. Pretty solid construction and all around solid watch.
It's a great watch! Love that it's so easy to read and so stylish.
Such a great looking watch. Have worn it every single day since receiving it.
I really like this watch. The dial on the side is easily loosened though.
Nice brown color. The mesh band feels good on the wrist. looks more expensive than it was. Overall I am very pleased with the product.
This watch is really classy looking and I love the brown with the gold!
I'm obsessed with this watch! It looks so much better than in the pictures.