Cinnamon Firestarters
Product Description
The missing piece to a campfire
With a pleasing aroma to create a special atmosphere
Our firestarters are perfect for fireplaces, wood stoves, campfires, and more. You’ll never need kindling again. Each Down To Earth Firestarter package contains 10 pods.
Firestarters details and specifications
Product details
It has the following dimensions: 4.25in x 10.25in x 2.25in. Contains 10 pods – only 1 pod needed per fire. Total NET 18 oz. (510.3g).
Perfect for
Fireplace, Wood stove, Campfire, Fire pits… and much more! Contains the fragrance notes of fresh-cut pine. Made from recycled and renewable materials.
Easy lighting every time
After you try it once, you won’t be able to start a fire without it! Great for all kinds of occasions, to start a fireplace, bonfires, and especially camping! Soak into a relaxing and pleasing atmosphere surrounded by a delightful cinnamon fragrance. The candles are proudly hand poured in the USA. 100% biodegradable and 100% recycled.
Shipping & Payment
We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
How Do We Ship Packages?
| Shipping Location | Shipping Method | Estimated Shipping Time |
|---|---|---|
| From Our China Warehouse | ePacket or EMS (depending on size/weight) | 10-30 Business Days |
| From Our US Warehouse | USPS | 5-20 Business Days |
Do We Ship Worldwide? ✈️
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
Shipping Cost 💲
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
What About Customs Fees? 🛃
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
How Long Does Shipping Take? ⏱️
Shipping time varies by destination and warehouse location. These are our estimates:
Please note that during high demand season the estimated delivery time may increase.
| Location | Estimated Shipping Time |
|---|---|
| United States | 5-20 Business Days |
| Canada & Europe | 5-20 Business Days |
| Australia & New Zealand | 5-25 Business Days |
| Central & South America | 5-25 Business Days |
| Asia | 5-20 Business Days |
| Africa | 5-25 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Do We Provide Tracking Information? 📦
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
My Tracking Says “No Information Available”. What Should I Do? ❓
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
Will My Items Be Sent in One Package? 📦➡️📦
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
Other Shipping Questions? 📬
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Installation & Assembly Not Included 🔧
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Why Shop with Us? 💡
- Fast & Reliable Shipping: We ensure timely deliveries with clear tracking updates.
- Wide Global Reach: No matter where you are, we deliver to over 200 countries.
- Promotions for Free Shipping: Keep an eye out for special free shipping periods that will be clearly noted on product pages.
- Customer Support: Our team is always here to assist you with any questions or concerns.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
Refunds & Returns
Refunds & Returns Policy
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
Order Cancellation
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
Refund Policy
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Exclusions to Full Refunds
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
14-Day Money-Back Guarantee
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
Easy Returns Process
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
Customer Reviews
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Based on 31 reviews
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These are absolutely great for starting a wood fire. Using them in my new pizza oven. They light quickly and put off enough flame to bring solid wood kindling to a bright steady flame. Recommended and would buy again.
These are great! Easy to use and quick to light. We bought them for our fire pit in the yard, and use them about every week or so- it makes it so much easier and less time consuming to start a fire.
I wasn’t sure that these fire starters would work that well, but I have to say I really liked this better than using fatwood. It lights up quickly and starts the burn for slow cooking very quickly.
I like this product. I needed something to light the charcoal that goes in a green egg cooker. These worked really well. I added two to the charcoal and they got the fire started.
Where has this been for so many years-great product, just light it,easily and it starts your fire.Wish i had it years ago.Nice to find a product that actually works as intended and lives up to manufacturers claims.
Used for the first time last night worked great. Only one starter lit my whole chimney in minutes. No more scrounging for paper or ripping in my bags.
They work like a dream! We didn't use any lighter fluid. We will definitely purchase this product again.
I’ve made multiple purchases of these, and will not go back to using anything else! They produce a great, intense flame.
I'm using these in a Kamado grill and they work great. Would make for good campfire starters too, I'd think.
These fire starters work great. We liked them so much this is the 2nd time we ordered them. Great time saver starting grills.
Love these things ! No lighter fluid for coals . No kindling and newspaper for fires . Delivered fast!
One of these is enough to get a great fire going in our wood stove! It burns for a long time so other starting components get burned!
These made starting our fire in our firepit nice and easy! Will definitely be buying more once we use up the ones we have.
Worst thing about this is the price. They catch on really well and you only need 1 if you set up your fire power properly.
a perfect purchase and a convenient way to help us enjoy the outdoors.
The work is great. Lights quickly every time!
Great product lights like a dream and gets the coals going quickly
These work great.
I LOVE them! Easy to use and no more lighter fluid 👏🏻🙌🏻
Great for starting a grill....no lighter fluid needed. Great for starting up a campfire!
Easy to light and don’t leave any residue or smell
Love these, no fuss, no muss!! Would buy again.
Use for my charcoal grill - easy to use!!
Start charcoal fire. Excellent choice.
A++++