We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I bought it for my grandfather, and he absolutely loves it, and doesn't take it off at all. The green color is AMAZING, it changes if the light changes, very bright and beautiful. For my grandpa's wrist it’s perfect, but I believe it’s possible to remove some links and make it less, very convenient. If you don’t know the price you will never guess it, this watch looks like an expensive one, so cool.
I love my watch! It looks just like the picture. Sooo CUTE!! I just need to remove a few links to make it fit to my wrist.
I didn’t like adjusting it, it was too complicated, had to ask for help. But the watch itself is gorgeous.
The product as in the pictures, the stones and color are very beautiful, very good quality
Looked just like the picture my bestie loved it it’s just a little to big but it’s awesome
Beautiful the tone is perfect, with good details of very good quality is worth it
Doesn’t look cheap at all, like the dial and the colors, impressive
Beautiful very good quality and match the description
Nice, can be adjusted, super comfortable and pretty
Love the watch ! Jus like the picture, good quality.
The dial is too big for my wrist, gifted to my friend
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This green color of the dial is just great
Very nice watch I highly recommend
Good watch my brother was happy
I really love it. It looks very Original
Very good better than I expected
Super elegant, excellent quality
Gorgeous! Very very very bright!
Watch is absolutely stunning.
Excellent quality