We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
How Do We Ship Packages?
Shipping Location |
Shipping Method |
Estimated Shipping Time |
From Our China Warehouse |
ePacket or EMS (depending on size/weight) |
10-30 Business Days |
From Our US Warehouse |
USPS |
5-20 Business Days |
Do We Ship Worldwide? ✈️
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
Shipping Cost 💲
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
What About Customs Fees? 🛃
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
How Long Does Shipping Take? ⏱️
Shipping time varies by destination and warehouse location. These are our estimates:
Please note that during high demand season the estimated delivery time may increase.
Location |
Estimated Shipping Time |
United States |
5-20 Business Days |
Canada & Europe |
5-20 Business Days |
Australia & New Zealand |
5-25 Business Days |
Central & South America |
5-25 Business Days |
Asia |
5-20 Business Days |
Africa |
5-25 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Do We Provide Tracking Information? 📦
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
My Tracking Says “No Information Available”. What Should I Do? ❓
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
Will My Items Be Sent in One Package? 📦➡️📦
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
Other Shipping Questions? 📬
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Installation & Assembly Not Included 🔧
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Why Shop with Us? 💡
- Fast & Reliable Shipping: We ensure timely deliveries with clear tracking updates.
- Wide Global Reach: No matter where you are, we deliver to over 200 countries.
- Promotions for Free Shipping: Keep an eye out for special free shipping periods that will be clearly noted on product pages.
- Customer Support: Our team is always here to assist you with any questions or concerns.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
My little poodle loves this interactive ball! It's like having a playmate that never gets tired. The chirping bird sound stimulates his curiosity and the two long tails are perfect for tugging games.
I'm impressed by its ability to move on different floor types. A well-designed product indeed!
Satisfactory
My little dog is completely in love with this interactive ball. It's like a new friend for him, always ready to play and entertain. The chirping bird sound stimulates his curiosity and the two long tails are perfect for tugging games.
The automatic interactive modes are brilliant - they really get my pooch moving!
i recently got this motion-activated dog ball for my energetic pup, and it's been a hit. my dog absolutely loves it. the ball keeps him entertained for hours, especially when i’m busy. the motion activation is brilliant; it moves on its own and grabs his attention instantly. i was worried it might be too noisy, but it’s surprisingly quiet. it’s also durable, which is great because my dog can be pretty rough with his toys. it’s easy to charge and lasts a long time on a single charge. overall, it’s a fantastic toy that keeps my dog active and happy.
A must-have for any small dog owner. This rolling ball provides endless fun.
My dog is obsessed with the chirping bird sound. It's a great way to stimulate his senses!
This motion-activated dog ball has been a wonderful addition to our pet supplies. Its ability to change modes automatically keeps my bichon frise engaged and active throughout the day.
Just ok
The motion-activated feature of this ball has been an instant hit in our home. It can move across different floor types seamlessly making playtime more exciting for our furry friend.
The motion-activated feature is genius! Keeps my dog entertained even when I'm not around.
the long tails are a nice touch, my pup loves tugging on them
I was pleasantly surprised by how well this toy works on marble floors. Highly recommended!
We've tried many toys before but nothing compares to this one: an active rolling ball that works perfectly on marble floors! No more worrying about scratches or damages.
This toy is a fantastic addition to our pet supplies. Its ability to change modes automatically keeps my dachshund engaged and active throughout the day.
The motion-activated feature of this ball has been an instant hit in our home. It can move across different floor types seamlessly making playtime more exciting for our furry friend.
recommend
Good!!!
This interactive dog ball has been a wonderful addition to our home. My dog is full of energy and needs constant stimulation, and this toy does the trick. The motion activation makes it exciting and unpredictable, which keeps him engaged. I love that it’s rechargeable; no need to keep buying batteries. It’s also tough and withstands a lot of rough play. The size is perfect for my medium-sized dog, and he enjoys chasing it around the house. It’s been great for rainy days when we can’t go outside. Highly recommend this to anyone with an active dog.
My terrier is in love with this toy! The motion-activated feature keeps her engaged for hours. Plus, it's rechargeable - no more frequent battery replacements.
Loving the long tails - adds an extra fun element for tugging games!
Loving that it's rechargeable. No more worries about batteries running out.
Impressive
This automatic rolling ball has been a game-changer for us. It moves smoothly across different floor types and the chirping bird sound stimulates our dog's senses!