We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
How Do We Ship Packages?
Shipping Location |
Shipping Method |
Estimated Shipping Time |
From Our China Warehouse |
ePacket or EMS (depending on size/weight) |
10-30 Business Days |
From Our US Warehouse |
USPS |
5-20 Business Days |
Do We Ship Worldwide? ✈️
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
Shipping Cost 💲
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
What About Customs Fees? 🛃
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
How Long Does Shipping Take? ⏱️
Shipping time varies by destination and warehouse location. These are our estimates:
Please note that during high demand season the estimated delivery time may increase.
Location |
Estimated Shipping Time |
United States |
5-20 Business Days |
Canada & Europe |
5-20 Business Days |
Australia & New Zealand |
5-25 Business Days |
Central & South America |
5-25 Business Days |
Asia |
5-20 Business Days |
Africa |
5-25 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Do We Provide Tracking Information? 📦
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
My Tracking Says “No Information Available”. What Should I Do? ❓
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
Will My Items Be Sent in One Package? 📦➡️📦
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
Other Shipping Questions? 📬
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Installation & Assembly Not Included 🔧
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Why Shop with Us? 💡
- Fast & Reliable Shipping: We ensure timely deliveries with clear tracking updates.
- Wide Global Reach: No matter where you are, we deliver to over 200 countries.
- Promotions for Free Shipping: Keep an eye out for special free shipping periods that will be clearly noted on product pages.
- Customer Support: Our team is always here to assist you with any questions or concerns.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
we got this interactive ball for our dog, and it’s been fantastic. he’s usually pretty picky with toys, but he took to this one right away. the motion activation is a smart feature that keeps him intrigued and playing. it’s durable enough to handle his rough play, which is a big plus. i appreciate that it’s rechargeable and easy to clean. it’s also the perfect size for him to carry around. he’s been more active and seems happier since we got it. it’s nice to see him so engaged and entertained. definitely a great buy for any dog owner.
A lifesaver during lockdown. Keeps our pup busy while we work from home.
I got this for my chihuahua who seems to have endless energy. This toy not only keeps him busy but also stimulates his curiosity with its chirping sound and colorful lights.
Great product! The automatic modes keep my puppy engaged all day.
Perfect toy to keep my pup active and entertained!
Our Shih Tzu can't get enough of this interactive ball that rolls around all by itself. The changing modes from fast running to slow running keep him entertained throughout the day!
Rechargeable feature saves us from constantly buying batteries. Great design!
Suitable for various floor types - marble, wood, tiles. So versatile!
I purchased this interactive ball for my dog, and it’s been amazing. He loves chasing it around, and the motion activation keeps him entertained for hours. It’s durable and has withstood his rough play, which is impressive. The fact that it’s rechargeable is a huge plus; I don’t have to worry about running out of batteries. It’s also easy to clean, which is important since it gets a lot of use. My dog seems happier and more active with this toy, and it gives me a break from constantly having to play with him. Highly recommend!
worthwhile
The automatic modes are genius, keeps my dog guessing what’s next.
This toy is a fantastic addition to our pet supplies. Its ability to change modes automatically keeps my dachshund engaged and active throughout the day.
My poodle loves this interactive ball! It's like having a playmate that never gets tired. The chirping bird sound stimulates his curiosity and the two long tails are perfect for tugging games.
this interactive dog ball has been a great toy for my dog. he’s very energetic and needs lots of stimulation, and this ball keeps him entertained. the motion activation is awesome; it moves on its own and catches his attention right away. it’s also durable and holds up well to his rough play. i love that it’s rechargeable, so no more buying batteries. it’s easy to use and clean too. my dog looks forward to playing with it every day, and it’s helped keep him active and happy. i’m really pleased with this purchase. highly recommend to any dog owner looking for a fun and engaging toy.
I love how this rolling toy interacts with my dog, keeping him busy while I'm at work. Plus, it’s rechargeable which means no extra cost on batteries!
Works effortlessly across different floor types, even on our carpets.
This rolling ball has made playtime more exciting for our puppy.