We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
Top picks just for you
The watch is pretty well made. It is a big watch so it may not be a good choice for someone with small arms or wrists. Oddly enough, as big and thick as the watch face is, the band is fairly short. I had to use the third hole, but I have big wrists and I wear watches more loosely. Setting it took a little time as the instructions aren't great but once you get it it's pretty simple. I can't say anything about durability as I haven't had the watch for a long time. It keeps good time so far and looks good. So far a decent watch for a cheap price.
My father's day gift to my husband. He doesn't like big watches but when he tried it on he was impressed. Very lightweight and looks really nice. Looks exactly like a branded sport watch except this one is affordable. Doesn't look cheap at all and he's been wearing it everyday working on cars so I'm convinced it's durable and will last. Aside from the good looks and great price I love the material it is made of. Not cheap plastic that will give up easily. Happy I found this watch.
I've only had this watch a week or so but I really do like it. I wear it for work and wanted one that I wouldn't care if it got dirty or scratched. The watch in person does not feel or look cheap in my opinion. It's comfortable and easy to set and overall is a tough looking watch. It looks more expensive than it is. It has time, day of the week and date which is all I need. I wash my hands with it on and have gotten it wet with no issues. I've worked out and sweated with it on with no issues as well.
Let me start off by saying I love wearing men’s watches vs women’s watches. I have more than 7 so far including this one. I love the look of this watch and the weight is crazy. Usually men’s watches are heavy because they’re a lot bulkier. This watch is very light weight, where you forget that you even have it on. I love it because usually when I wear my other watches they’re so heavy, my wrist will start to hurt or it will leave an imprint on my skin. Not this....I love it!
I have worn this for a couple weeks continuously. I have not had any water get into it thus far and I wear it in the shower every day. I did have an issue with the analog hands lagging behind the digital time for the first couple of days, but this has since corrected itself... Strange, but I'm glad. If I can get a couple years out of it, I will be happy.
I bought this watch a few months ago, and have worn it nearly every day since then. I have had absolutely NO issues with anything on it. If I had paid twice as much I would still be happy, but for the price you definitely get more than what you pay for...Very happy!!
Was looking for a beefy, rugged looking watch at a great price - and this is it. Yes it’s all plastic but for that price what do you expect? Love the face, nice and big. Shows day of week, date and dual time. Overall I’m very happy with this watch.
Bought it for my husband as a present, he really likes it. It fits him, it looks perfect and expensive. And I'm so happy because he likes it.
Just got the watch and I like what I see. It looks nice and is big like I wanted. I didn't give it 5 stars because I don't know how durable it is. But what the hell it was under $20.
Great looking watch, glad they're water resistant. Don’t plan on going swimming with it on but good to know. The watch is very accurate once it is set and very easy to read, clear glass, very good display
My son works in marine construction and I wanted to get a waterproof watch that he could wear to work. He LOVES it and all of his friends at work want one too~!!
I bought it for my brother and he loves it. It’s really value for money. He wears it everyday. I think it looks very good on him.
Looks and feels rugged. Nothing delicate here. Easy to read and though it might look intimidating, easy to set up time and date.
This watch is hard to set. The directions could be a little more explanatory.
Great watch. It has the right features. Easy to work and very cost effective.
Perfect size and color for what we needed. Very happy.
Nice watch. Large face. Good price. Very good quality.