We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
How Do We Ship Packages?
Shipping Location |
Shipping Method |
Estimated Shipping Time |
From Our China Warehouse |
ePacket or EMS (depending on size/weight) |
10-30 Business Days |
From Our US Warehouse |
USPS |
5-20 Business Days |
Do We Ship Worldwide? ✈️
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
Shipping Cost 💲
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
What About Customs Fees? 🛃
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
How Long Does Shipping Take? ⏱️
Shipping time varies by destination and warehouse location. These are our estimates:
Please note that during high demand season the estimated delivery time may increase.
Location |
Estimated Shipping Time |
United States |
5-20 Business Days |
Canada & Europe |
5-20 Business Days |
Australia & New Zealand |
5-25 Business Days |
Central & South America |
5-25 Business Days |
Asia |
5-20 Business Days |
Africa |
5-25 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Do We Provide Tracking Information? 📦
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
My Tracking Says “No Information Available”. What Should I Do? ❓
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
Will My Items Be Sent in One Package? 📦➡️📦
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
Other Shipping Questions? 📬
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Installation & Assembly Not Included 🔧
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Why Shop with Us? 💡
- Fast & Reliable Shipping: We ensure timely deliveries with clear tracking updates.
- Wide Global Reach: No matter where you are, we deliver to over 200 countries.
- Promotions for Free Shipping: Keep an eye out for special free shipping periods that will be clearly noted on product pages.
- Customer Support: Our team is always here to assist you with any questions or concerns.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
I did a lot of research before ordering this jade roller, and it doesn’t disappoint me! I’ve used this for about two weeks now and it has reduced some wrinkles in my face. I would recommend the product!
If you are looking for a great gift for someone special – girlfriend or family member or yourself, look no further! This is quality and effective stuff. I use it on my face and neck every night and see huge improvements in my skin. Great purchase, recommend.
I heard a lot about jade roller and decided to try it because I felt it was time to start taking more care of my skin and now there is a visible difference in my skin's appearance! I am extremely happy with my purchase. Thanks for an amazing product!
It is very nicely and carefully packaged and It seems to be well made. I bought it for anti-aging uses but have found that it helps with my headaches, especially after freezing.
Very attractively made product. Rich color, no squeaking. It's very easy to use, and you can use it watching serials. The only thing I don't like - my face started to get red sometimes after long use.
The use of this roller became a part of my skincare routine. I've been using this roller for about 3 weeks now, and can tell there's a difference in my skin already.
I'm already addicted to my jade roller! There’s no squeaky sounds when you roll. After a 5-7 minute use my face relaxes and I feel myself better.
I literally can't stop massaging my face, the roller glides perfectly. The quality and color of the stone is awesome! 5 stars!!