We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
| Shipping Location | Shipping Method | Estimated Shipping Time |
|---|---|---|
| From Our China Warehouse | ePacket or EMS (depending on size/weight) | 10-30 Business Days |
| From Our US Warehouse | USPS | 10-30 Business Days |
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
Shipping times vary by location, and we aim to get your products to you as quickly as possible. Here are our estimated shipping times for different regions:
| Location | Estimated Shipping Time |
|---|---|
| United States | 10-30 Business Days |
| Canada & Europe | 10-30 Business Days |
| Australia & New Zealand | 10-30 Business Days |
| Central & South America | 15-30 Business Days |
| Asia | 10-20 Business Days |
| Africa | 15-45 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
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I'm a traditional watch guy. I love my seiko and citizen watches, but always take them off when going to the gym. I haven't had much luck with other smartwatches in the past but recently I decided to give it another go. This smartwatch is simple yet meets all of my needs. At the time of this review I have worn the watch for about 3 days, so I'm still testing out all of its features. Initial impression was the relatively small watch face but after a few days, I actually prefer it. Bluetooth connection was fast and easy. I've been testing my heart rate regularly and so far I’m impressed by the watches accuracy (+/- few beats).
I purposefully bought this out of a desire to avoid paying hundreds for an Apple Watch or another popular brand and I'm not disappointed! The band is extremely comfortable to wear and very sturdy. To be honest the band is even better quality than some more expensive smart watches I've owned. It calculates my calories during my workouts, and has a timer. Beyond that it has some fantastic features I wasn't expecting for the price like the heart rate function. The battery life is like they say, 10 days.
I was looking for a tracker for my workouts that wouldn't break the bank, that was my primary reason for buying this. The additional calorie expenditure that the watch records is accurate. I did calculations (based on the average heart rate during my workout) and they were spot on to what the watch reported. It does record steps when I don't take them, for example if I am gesticulating in a conversation it counts that as steps.
Absolutely love this watch. Bought it for my son instead of an expensive brand name because of the price and I'm so glad I did. It feels like it's well made, it works exactly the same and my son loves it. Charging is easy and fast. I was afraid the quality was going to suffer for the price but it didn't. It's pretty good quality. It also even came with a sturdy box. I'd even recommend it as a gift.
Band is comfortable and it works great, especially for the price. I wasn't sure I was going to like a smartwatch so I didn't want to spend a ton of money on one and hate it. This is a great value and I have no complaints so far. It arrived almost fully charged. The battery lasted for 4 days before I charged it again. I probably could have gotten another day out though. Been using this smartwatch consistently for the past couple weeks so far and I'm happy with my purchase.
Ordered this for my father in law and I honestly wasn't expecting much out of such a cheap smart watch. I figured if it's junk, It won't break the bank. To my surprise it was solidly built. The watch itself felt solid and not like some flimsy cheap plastic. The armbands are smooth and also solidly built. The app itself is not buggy and is better than I expected.
After searching for the best smart watch at a decent price I found this one! I was looking for something that would give me my heart rate and tract my walking steps. I didn't need anything fancy but this watch goes beyond all my expectations. It's cute and fits comfortably.
This is a great smart watch for the price. I bought this as mostly a trial run before spending the big bucks on a Galaxy SmartWatch to make sure I would like it, wear it, and use it. Overall I'm super pleased with the performance for the price. It tracks my steps and monitores my heart rate. Overall for the cost though I really can't complain.
Get this watch if you haven't owned a smart watch and are curious to see about owning one, given its lower price. I mean it works, and is fine, but I honestly haven't been too impressed overall and wouldn't spend any more than what I did, at this point.
This is my first smart watch, and I couldn't be happier with it. At under $40, this was a steal! The battery life is great, and it's SUPER easy to pair to your phone. It's so nice to be able to log my workouts right from my watch!
A few months ago I decided to start focusing on my health and joined a gym. I did not want to spend a ton of money on a fitness tracker so I thought I would try this one. I really like it and it seems to be tracking my workouts well.
I love this smart watch! I have had it about a week and a half so far, so not long, but so far so good. It does so many things. Heart rate, steps and calories burned. The app is very simple and breaks down everything for you.
Battery life is great. I mostly use it for counting calories and steps. I'm glad I didn't spend $200 for a galaxy watch because this watch does what I really need it for. I would give this watch 10 golden stars if I could!
All in all it's a good watch. It needs to be connected to a smartphone by Bluetooth but that's not a problem for me.
I think it’s a really good first timers watch. Also I think it would work great for someone that isn’t super tech savvy.
Probably not the definitive health tracker in terms of accuracy or capabilities.
I use this watch to track my steps and my heart rate. It is very functional.
I love the look of this smartwatch,it’s comfortable to wear.
Great fitness tracker! I like the style and fit of this watch.
Great watch and fitness tracker especially for the price.
Awesome watch, superb battery!
The watch is perfect.
Pretty ok watch.