Introducing a play tent that promises endless hours of imaginative play! Our spacious kids’ tent, sized at 49.2” x 37” x 53.2” (L x W x H), offers ample room for 2-4 children aged 3-8, letting them dive into their fantasy world with friends or siblings.
Dive into a world of fun, creativity, and imagination with this play tent! Here are some reasons why it’s a must-have for every child:
What sets our tent apart is its multifunctional design, ensuring that it’s more than just a play space. Whether your little one wants to pretend they’re in a grand castle, use it as a reading nook, or simply have a cozy spot to rest in, this tent meets all their needs. Its design ensures good ventilation, visibility, and most importantly, it guarantees an enjoyable playtime experience. Place it indoors during colder months or take it outside on sunny days – it’s versatile and durable!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
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The beautiful tent arrived earlier than expected.
The tent is fantastic, both big and beautiful.
The kids adore the tent - it's large, beautiful, and easy to assemble.
The tent appears smaller in pictures but is actually quite large.
Everything about the tent is correct.
The tent matches the description and was a hit at the birthday party. The structure is easy to fold, but assembly can be confusing.
The tent is easy to assemble, arrived quickly, and I highly recommend it.
The tent material is a bit thin but it serves its purpose well and my daughter is pleased.
The tent is excellent.
The tent is larger than expected, and the instructions could be more detailed.
The tent is cool and big, but assembly was challenging.
The tent is perfect.
The tent is lovely, arrived faster than expected, and comes highly recommended.
The product is exactly as described and arrived very quickly.
Amazing purchase! The tent exceeded my expectations.
The tent is a good size, but the assembly instructions could be clearer.
The tent is spacious, cute, and reasonably priced.
The tent fits perfectly and is a hit with my kids.
We're delighted with the tent. Although assembly was a bit tricky, my daughter loves it and delivery was super fast.
The tent arrived on time and is very beautiful.
The tent is great.
An ideal purchase for my child. It's large, easy to fold, and arrived in excellent condition.
The tent looks just like the photo and I'm very pleased with it.
The tent is spacious and well-made; my 2-year-old daughter loves hiding in it.
The tent is both beautiful and of good quality.