We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
| Shipping Location | Shipping Method | Estimated Shipping Time |
|---|---|---|
| From Our China Warehouse | ePacket or EMS (depending on size/weight) | 10-30 Business Days |
| From Our US Warehouse | USPS | 10-30 Business Days |
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
Shipping times vary by location, and we aim to get your products to you as quickly as possible. Here are our estimated shipping times for different regions:
| Location | Estimated Shipping Time |
|---|---|
| United States | 10-30 Business Days |
| Canada & Europe | 10-30 Business Days |
| Australia & New Zealand | 10-30 Business Days |
| Central & South America | 15-30 Business Days |
| Asia | 10-20 Business Days |
| Africa | 15-45 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
At SkyMaxx, customer satisfaction is our top priority. We strive to ensure a seamless shopping experience and offer the following policies to guarantee your peace of mind.
| Action | Details |
|---|---|
| 🛑 Cancellation Window | Orders can be canceled up to the point of shipment. |
| ✉️ How to Cancel | Contact us within 12 hours of placing your order if you wish to cancel or make changes. |
We are committed to ensuring you are fully satisfied with your purchase. If for any reason you are not completely happy, we offer the following refund guarantees:
| Criteria | Refund Guarantee |
|---|---|
| 📦 Non-Delivery | Full refund if the order is not received. |
| ⏳ Late Delivery | Full refund if your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing). |
| 🔍 Item Not as Described | Full or partial refund if the item differs from the description provided. |
Refunds will not be issued under the following circumstances:
| Condition | Details |
|---|---|
| 🏠 Incorrect Shipping Address | If the order fails to arrive due to an incorrect shipping address provided by you. |
| 🌍 Exceptional Circumstances | If the order is delayed or not cleared by customs, or affected by natural disasters. |
| 🛠️ Damage Post-Purchase | If the product is damaged after being in your possession. |
| ❌ No Product Discrepancy | If the item received is not substantially different from what was shipped to you. |
| 📦 Product Condition | If the product is not returned in its original, sealed/unopened condition (if applicable), or missing accessories (e.g., user manual, warranty card, etc.). |
| Return Window | Details |
|---|---|
| 🗓️ Timeframe | You may request a return within 14 days of receiving your purchase. |
| 💵 Refund Process | Simply contact us through the "Contact Us" page or via email at support@skymaxx.store. We will process a full refund. |
If you're not satisfied with your purchase, we're here to make the return process as smooth as possible.
| Action | Details |
|---|---|
| 🔄 Return Window | You can return your product within 14 days of receipt for a full refund or exchange. |
| 💸 Return Costs | Returns are at the customer's expense unless otherwise agreed upon. when we run special offer for free return. This will be shown in the website occasionally |
| ✅ Authorization Required | Please do not send your product back without our authorization. Contact us first for detailed return instructions. |
We stand behind every product we sell, and we are committed to providing you with the best possible shopping experience. If you have any concerns or questions, our support team is always ready to assist you.
Thank you for shopping with us at SkyMaxx! 🌟
Top picks just for you
I ordered this watch for my wife after it was recommended to me by a friend. My wife really does like the watch since it caught her attention when she saw it for the first time. She says it is elegant, stylish, and she likes the starry sky dial with the diamond time mark. She likes that it has waterproof, scratch and wear resistant features. My wife likes the analog display, the stainless steel mesh strap and buckle. She says it fits her perfectly after adjusting the strap and she says it is comfortable to wear, easy to put on and take off and she likes that it matches most of her outfits. She says it seems to be made of good quality materials, and appears to be durable, easy on her wrist and keeps accurate time. She says she has been wearing it to her professional meetings and outings and she has gotten few compliments. My wife does like the shiny and smooth front surface and the rounded edges. For the quality and price point, it is great value for money. I would recommend it.
This watch far exceeds my expectations. It arrived in a nice watch box, and the entire band was covered with a protective plastic sleeve. The back was protected as well. I'm not a huge fan of black color but for this watch I made an exception and I'm glad that I did. The black makes the sparkly face really pop. The face itself has a metal flake appearance. Not over the top but just enough to make the watch unique. The hands are luminous except for the second hand. I had to hold a flashlight over the face for a few minutes to activate the hands. if you find that yours aren't working you might want to try to do something similar. It keeps perfect time. It is waterproof and the mesh band is very light weight.
This is a beautiful watch...especially for the price. The face of this watch is rather large, so keep that in mind. The beveled edges add some serious real estate to the face, but the starry background is so pretty. This watch is super simple to adjust. A tool is included, however instructions are no, so it was a bit of a hiccup. I have freakishly small wrists, and I was able to get this watch to fit just fine. Overall, I absolutely recommend this watch. For the price, it's really nice, and looks like it costs much more than it actually does. And you can adjust it without having to take it to a jeweler! Win!
I was pleasantly surprised at how beautiful and stylish this watch is, especially at such an amazing price! Usually watches of this quality cost a lot more. The black mesh band is comfortable and lovely. It is fully adjustable and the watch comes with a tiny tool so that you can adjust the band yourself at home. The watch band is quite large but can be made significantly smaller so it will fit a variety of sizes. The face has a black/dark blue background with tiny specks like stars. There are no numbers but there are little "diamond" squares in place of numbers. This would make an excellent gift.
This watch looks better on my wrist than it even looks in the picture. The face is so attractive with all those stars...like looking at the Milky Way. However, you'll have no problem reading the time in the dark because the hands are luminous. The band is stainless steel mesh, which makes it durable, another plus is that it's adjustable. This watch is fashionable and stylish and I like it so much! I don't hesitate to recommend it and check the price! Five stars is my rating.
The price I paid for the quality I have doesn't match! I wanted a black watch for the colder months, and this one is perfect. I absolutely love it! I have tiny wrists, and love that you can customize the band. My hands are busy and always emerging in the water. No problem for this pretty piece. I always have to wear a watch. And this one is gonna work perfectly for my winter watch.
My daughter really likes this watch. She has been looking for a watch that will go with the more everyday looks, and this black watch stood out. It comes with a mini tool to help with resizing, and fits well. It is not as nice as a few of her others, but it works well and does complement her daily outfits, which is perfect.
There is something to be said about a simple watch. This is a gorgeous watch. The pictures do not do it justice. While I love smart watches, sometimes I just want to wear a simple watch, like when going to church. The band on the watch is made from a metal-type material and it has a 2 locking mechanism. Great, simple watch.
This watch is very elegant. The shell over the watch is unique and attractive, which really makes this watch stand out. The color is very attractive. The band is like a bracelet, very smooth. This can be worn with either casual or formal clothing. I definitely recommend this watch and expect to be using it for many years.
I have many watches. The main reason I chose to order this was the crystal. It is beautifully beveled in a way that I've never seen before. It looks beautiful in the product photos and even more so in person.
My last watch was more expensive but I was allergic to the band. I saw this watch for half of what I paid for the other. The band is extremely comfortable and the watch is classy enough for when you need to dress up.
So dang pretty, it catches light great and puts off little rainbows in the sun. Super happy with this watch, only downside is the clasp on it can be pretty difficult.
I really love this watch. The band is adjustable and the crown is faceted. If you like sparkles and black then you will like this watch.
I didn’t realize this has a sparkly background like a starry sky. It's actually pretty cute. Weight is good too. Doesn’t feel cheap.
The watch is pretty but the hands barely glow at night and I can’t really see them to read the time. That was my main reason for buying this watch.
Love the color. Very comfortable. Easy to adjust wrist strap. Great price. Fast delivery! Very pleased.
This was a gift to someone. She loves the style and the look of the watch. Thank you!
I love this watch! It is as pretty as I thought it would be. I'm very happy with this purchase.
This is a very beautiful watch. Well worth the money