We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
How Do We Ship Packages?
Shipping Location |
Shipping Method |
Estimated Shipping Time |
From Our China Warehouse |
ePacket or EMS (depending on size/weight) |
10-30 Business Days |
From Our US Warehouse |
USPS |
5-20 Business Days |
Do We Ship Worldwide? ✈️
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
Shipping Cost 💲
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
What About Customs Fees? 🛃
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
How Long Does Shipping Take? ⏱️
Shipping time varies by destination and warehouse location. These are our estimates:
Please note that during high demand season the estimated delivery time may increase.
Location |
Estimated Shipping Time |
United States |
5-20 Business Days |
Canada & Europe |
5-20 Business Days |
Australia & New Zealand |
5-25 Business Days |
Central & South America |
5-25 Business Days |
Asia |
5-20 Business Days |
Africa |
5-25 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Do We Provide Tracking Information? 📦
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
My Tracking Says “No Information Available”. What Should I Do? ❓
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
Will My Items Be Sent in One Package? 📦➡️📦
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
Other Shipping Questions? 📬
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Installation & Assembly Not Included 🔧
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Why Shop with Us? 💡
- Fast & Reliable Shipping: We ensure timely deliveries with clear tracking updates.
- Wide Global Reach: No matter where you are, we deliver to over 200 countries.
- Promotions for Free Shipping: Keep an eye out for special free shipping periods that will be clearly noted on product pages.
- Customer Support: Our team is always here to assist you with any questions or concerns.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
Finding the right jacket for my pup has always been a struggle, but this one has met all our needs! The quality is evident in every stitch, and it fits him perfectly, providing warmth without restricting movement. He used to shiver on colder days, but now he's eager and ready to go out no matter the weather. The jacket's design is not only functional with its easy zipper and leash rings but also incredibly chic. It's comforting to know he's warm, dry, and stylishly equipped for winter. Definitely a must-have for any dog owner!
I never knew a dog jacket could make such a difference until I tried this one. It's been an exceptionally cold winter, and this quilted puffer jacket has been a savior for my aging retriever. The durable, waterproof material is perfect for her outdoor strolls, keeping her warm and cozy. What I appreciate most is the attached D-rings, making leash attachment a breeze during our walks. The quality is outstanding, and it washes up like new every time. Highly recommend for anyone looking to provide extra warmth and protection for their pet!
As winter approached, I was anxious about keeping my dog warm and dry. That's when I found this jacket and it has been a game-changer! Not only does it keep him snug during our chilly morning walks, but its waterproof feature means he's protected even when it's drizzling. The quilted padding seems so comfortable, and he struts around looking quite stylish. The convenience of the zipper design is a bonus for quick dressing. I'm thoroughly impressed with the quality and functionality!
My husky adores her new jacket, excellent quality and fast delivery.
Great fit for my dachshund, perfect for rainy and cold weather.
The quality of the vest is impressive.
Excellent product, very happy with the purchase.
Fits well for my 14kg dog, comfortable and ideal length.
The jacket is of good quality and highly recommendable.
XL size is great for my 9kg Jack Russell.
Attractive padding and good material, fits well on my large dog.
Fits my dog perfectly, covering essential areas while leaving paws free.
The jacket is lovely and of great quality.
Perfect fit for our chocolate lab and arrived promptly.
Absolutely love this jacket.
Excellent jacket, very happy with the purchase.
The fit is impeccable and the quality is outstanding.
3XL is a perfect fit for my 12kg Bulldog, very satisfied.
Fits great and ordered two more as backups, enhancing my dog's willingness for walks in colder weather.
Good quality and fast delivery. Fits my 15kg Bulldog perfectly.
The size is a bit snug but the quality seems promising.
Matches the description with a very nice finish and warmth. Fast delivery too.
The jacket is suitable and of good quality. Thank you to the seller.
The size is just right. Quality is comparable to a down jacket!
The quality is impressive, fitting my small dog well with room for movement.