We are proud to offer international shipping services to over 200 countries and islands worldwide 🌍. Our mission is to provide exceptional value and unmatched service, and we are committed to continuously improving to meet your needs—no matter where you are!
How Do We Ship Packages?
Shipping Location |
Shipping Method |
Estimated Shipping Time |
From Our China Warehouse |
ePacket or EMS (depending on size/weight) |
10-30 Business Days |
From Our US Warehouse |
USPS |
5-20 Business Days |
Do We Ship Worldwide? ✈️
Yes! We provide shipping to over 200 countries across the globe 🌎. However, please note that there may be some locations where we are unable to ship. If you're in one of those countries, we will contact you directly.
We also offer free shipping promotions during select periods! 🎉 These promotions will be clearly displayed on the product pages to let you know when you can take advantage of free shipping for your order.
Note: The free shipping promotion will only apply to orders within the United States 🇺🇸✈️.
Shipping Cost 💲
The shipping cost for your order will be clearly displayed during the final payment screen at checkout. You’ll have full visibility of the shipping fees before completing your purchase. This ensures transparency and helps you make an informed decision about your order.
What About Customs Fees? 🛃
While we handle all logistics, custom fees may be applied once the product reaches your country. By purchasing from us, you agree that custom duties may be applied when your order arrives.
How Long Does Shipping Take? ⏱️
Shipping time varies by destination and warehouse location. These are our estimates:
Please note that during high demand season the estimated delivery time may increase.
Location |
Estimated Shipping Time |
United States |
5-20 Business Days |
Canada & Europe |
5-20 Business Days |
Australia & New Zealand |
5-25 Business Days |
Central & South America |
5-25 Business Days |
Asia |
5-20 Business Days |
Africa |
5-25 Business Days |
Please note: Shipping times above do not include our standard 2-5 day processing time ⏳.
Do We Provide Tracking Information? 📦
Absolutely! Once your order ships, you'll receive an email with your tracking information so you can keep an eye on your package 📬. If you don't receive tracking within 5 days, please reach out to us, and we'll assist you.
My Tracking Says “No Information Available”. What Should I Do? ❓
For some shipping carriers, it may take 2-5 business days for tracking info to be updated in the system 🔄. If it’s been over 5 business days and you still can’t see any information, please get in touch with us, and we will help you right away!
Will My Items Be Sent in One Package? 📦➡️📦
For logistical reasons, items from the same order may sometimes be shipped separately, even if you’ve opted for combined shipping. Don’t worry, this is normal, and we’ll make sure you get everything as quickly as possible! 📦✨
Other Shipping Questions? 📬
If you have any other questions about our shipping process, feel free to contact us anytime. We’re here to provide you with the best possible service and answer all your inquiries. 📬
Installation & Assembly Not Included 🔧
Please note that installation and assembly services are not included in the shipping process. However, we provide an installation guide that will be available with the product. You can refer to the guide and perform the installation yourself if possible. If you require assistance, you can contact a third-party paid professional for support.
Why Shop with Us? 💡
- Fast & Reliable Shipping: We ensure timely deliveries with clear tracking updates.
- Wide Global Reach: No matter where you are, we deliver to over 200 countries.
- Promotions for Free Shipping: Keep an eye out for special free shipping periods that will be clearly noted on product pages.
- Customer Support: Our team is always here to assist you with any questions or concerns.
Thank you for choosing us! We are committed to offering the best service and ensuring that your shopping experience is smooth and stress-free. 🛍️🎉
Having used the ProtoArc trackball mouse for a few weeks, I am thoroughly impressed with the battery's longevity between charges. I can go several days without the need to recharge, a significant improvement over my previous mouse.
Fortunately, having purchased numerous trackballs over time, I had a spare ball that fitted perfectly and rolled smoothly.
Working at a desk all day necessitates a comfortable mouse. The ProtoArc has brought a remarkable change. It's comfortable, responsive, and doesn't tire my hand like my previous mouse. I am extremely pleased with this purchase.
The product arrived in good condition.
This finger trackball mouse is pretty awesome; the quality exceeded my expectations.
Working in an office and using a computer all day, I found a significant breakthrough with the Protoarc vertical mouse. It's user-friendly and has notably alleviated my wrist pain. I strongly recommend it for anyone who spends extensive time at the computer.
The mouse feels pleasant in hand and is conveniently usable with the left hand as well. It offers great flexibility for different hand preferences.
The Protoarc wireless trackball mouse is fantastic! Its rollerball operates smoothly, and the thumb control is very comfortable. The ability to switch between devices seamlessly is a big plus. Its a stylish addition to my desk setup. I highly recommend it!
Recently, due to wrist pain from my job, I sought a new ergonomic mouse, and the ProtoArc has been perfect! It's extremely comfortable, and I've noticed a significant decrease in my wrist pain since I began using it. I highly recommend it!
I am very grateful for this product.
As my first trackball, I lack a basis for comparison with other devices. However, the quality of this one is superb. It arrived well packaged, and the delivery was swift. The ball rolls smoothly, and the left/right buttons have a silent click. The forward/back buttons provide a tactile clicky feedback. Overall, I am delighted with the trackball and commend Proto Arc for producing such a high-quality product at a competitive price.
This device is intriguing. Initially, it feels unusual, but it quickly becomes familiar within just 15 minutes. The build quality is excellent, with a coating that feels pleasant to touch. The ball rotates effortlessly, and it connects seamlessly to Windows systems. As someone who works in CAD programs, I find the battery life, lasting about two days or 20 hours, to be very reliable. Therefore, I recommend it for those looking to try something new. It even performs well in offline gaming.
This is an excellent product that I highly recommend. I do wish they would offer a wired version, as the precision of the pointer would likely be higher, and there would be no concerns about battery life.
Spending all day at the computer, this mouse has been a game-changer. Its engineering design has effectively eased my wrist pain and it's extremely user-friendly. I definitely recommend it to anyone who spends a lot of time working on a computer.
Everything is good. Thank you.
The item arrived well-sealed! This wireless and stationary mouse accommodates three devices: a notebook, Palm, and Mobile, and can switch between them with just a touch. I'm still learning to use its various button functions but am very satisfied so far. The angle positioning and control via the movement of the sphere are the standout features of this item.
Working in flat design, a mouse that offers precise movement and control is essential. The Protoarc trackball mouse achieved this from the start. The trackball facilitates easy control over curves and paths. Its design, compatible with human body engineering, ensures comfort even during long design processes.
This is a good product; I recommend it.